Launch the desktop app menu
You can access the 
(Globe) icon that appears on your screen. On Windows platforms, the icon is located in the bottom right corner of the screen. For the Macintosh platform, the icon appears in the top right menu bar.
BlackBerry AtHoc
desktop app at any time by clicking the (Globe) icon that appears on your screen. On Windows platforms, the icon is located in the bottom right corner of the screen. For the Macintosh platform, the icon appears in the top right menu bar.As soon as you click , a pop-up menu appears, allowing you to check for new alerts, dismiss all pop-ups that are currently on your desktop, and access the Self Service application.
, a pop-up menu appears, allowing you to check for new alerts, dismiss all pop-ups that are currently on your desktop, and access the Self Service application. When multiple desktop app editions are running on the same computer, you must close the browser window for one edition before you can launch a browser window with a different desktop app edition.