Register the desktop app (Windows only)
When the desktop app is installed on your system, if your organization is configured to use the Defer to Self Service authentication method, the
BlackBerry AtHoc
Desktop App Registration form opens.
This section applies only to the Windows version of the
BlackBerry AtHoc
desktop app.- Click the link on theBlackBerry AtHocDesktop App Registration form. You are redirected to Self Service.
- Log in to Self Service:
- If you have a Self Service account, log in to Self Service using your organization's authentication method (for example, user a smart card or enter your username and password.)
- If you do not have a Self Service account, the Registration form opens. Complete all required fields and clickContinue. For detailed instructions, see "Register for Self Service" in the.BlackBerry AtHocSelf Service User Guide
- On theMy Profilepage, in theBlackBerry AtHoc Appssection, clickGenerate Code.
- On theDesktop App Registration Codepop-up window, copy the registration code. The code is valid for 5 minutes.
- Paste the registration code in theBlackBerry AtHocDesktop App Registration form.
- ClickSubmit.
After the registration is successful, it may take up to 2 minutes for the desktop app to connect.