Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.21
  4. SMS Opt-In
  5. Activate SMS Opt-In

Activate SMS Opt-In

Entries are added to the operator audit log when SMS Opt-in is enabled or disabled.
  • You must be an Organization Administrator, Enterprise Administrator, or System Administrator to enable and activate SMS Opt-In.
  • SMS Opt-In is disabled by default. To enable it, log in as a System Administrator and go to
    Settings
     >
    Setup
     >
    Feature Enablement
     and set the IsSMSOptInEnabled feature to True.
  • To activate SMS Opt-In, the text messaging device must have the Common Name "sms". Verify the device's Common Name in
    Settings
     >
    Devices
     >
    Device
    . If a second text messaging device is required, select that device when targeting SMS Opt-In users in alerts or accountability events.
  • A text messaging device with the Common Name "sms" must be enabled for SMS Opt-In to work. To enable a text messaging device, or to verify that your enabled device has the Common name "sms" go to
    Settings
     >
    Devices
     >
    Device
    . If you need to add a second text messaging device in order to have one with the Common Name "sms" you must select that device when targeting SMS Opt-In users in alerts or accountability events.
  1. Log in to the
    BlackBerry AtHoc
     management system as an administrator.
  2. Click The Settings icon.
  3. In the
    Users
     section, click
    SMS Opt-In
    .
  4. On the
    SMS Opt-In
     page, click
    Activate
    .
  • A success message and details about the SMS Opt-In service are displayed on the
    SMS Opt-In
     page.
  • A multi-select picklist attribute is automatically created that can be used to target users in alerts.
SMS Opt-In activation successful