Known issues
This section lists known issues in
BlackBerry AtHoc
releases.7.16
Jira ID | Description | Workaround |
|---|---|---|
Alerting | ||
IWS-66879 | When an operator clicks the Edit & Format button on the Email Preview window, the UI (color, font, and font size) of the alert's title and body changes to black color with a small font. When the operator clicks the Edit & Format button and chooses the alignment of the alert to right/middle and then clicks on Apply, the title does not move to the right/middle in the preview window. However, after the alert is published, the operator can see the alignment as right/middle, as selected. | — |
7.15
Jira ID | Description | Workaround |
|---|---|---|
Users | ||
IWS-70011 | If all users are selected on the user manager page and then several users are deselected, clicking on the "Edit User" icon for a user causes the page to load continuously. | — |
7.14
Jira ID | Description | Workaround |
|---|---|---|
Alerting | ||
IWS-58156 | Alerts triggered from the mobile app do not display the icons on the map that are defined in the mobile event rules. | — |
IWS-61074 | Tabbing does not navigate correctly in alerts sent to the desktop app using the default template. | — |
IWS-62371 | When an initial attempt to send an SMS alert fails, but then is successful upon retry, the user tracking report continues to display an error message. | — |
External event alert | ||
IWS-58065 | Alerts are not triggered for external events when placeholders are added to the alert title in the out-of-the-box External Feeds Template. The External Feeds Template contains a [BFSTitle] placeholder by default. Adding additional placeholders to the title field can cause the title to have more than the maximum number of characters. | Do not add additional placeholders to the title field. |
IPAWS | ||
IWS-58653 | IPAWS COG to COG alerting does not function. | — |
Reporting | ||
IWS-62851 | The Alerts Usage report should not count silent ping alerts. | — |