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  2. BlackBerry AtHoc
  3. 7.19
  4. Smart Card Authentication
  5. Enable smart card authentication for the mobile app

Enable smart card authentication for the mobile app

When smart card authentication is enabled for the mobile app, when an operator starts the alert publishing, report summary, or accountability officer respond-on-behalf-of-others (ROBO) flows, a window appears for the operator to select a valid certificate. The certificate must already be present on the operator's device. When a valid certificate is selected, the operator can then complete the flow. If the selected certificate is not valid, the operator is redirected to the username and password login screen. When the operator selects a valid certificate, they are redirected to the mobile app to complete the flow. If the selected certificate is not valid, or the smart card authentication fails, the operator is redirected to authenticate using their username and password.
  1. Log in to the
    BlackBerry AtHoc
     management system as an administrator.
  2. In the navigation bar, click The Settings icon.
  3. In the
    Users
     section, click
    User Authentication
    .
  4. On the
    User Authentication
     screen, in the
    Enabled Authentication Methods
     section, select
    Enable
     beside
    Smart Card
    .
  5. In the
    Assign Authentication Methods to Applications
     section, in the
    Mobile App
     section, select
    Smart Card
    .
    This section appears only when the mobile app gateway is enabled and configured.
  6. Click
    Save
    .
The Username and Password authentication method is enabled by default and cannot be deselected. If smart card authentication is enabled, it is the primary authentication method.