Enable enterprise features
You can manage user accounts from a super enterprise, enterprise, or suborganization if user uniqueness is enforced in your super enterprise or enterprise. When uniqueness is enforced, the system checks for uniqueness of usernames and mapping IDs in the super enterprise, enterprise, and suborganizations when a new user is created from the desktop app, Self Service, User Sync Client, or through the
BlackBerry AtHoc
management system. When user uniqueness is enforced, the following items are enabled:- A single desktop app: Set up the desktop client to connect to the super enterprise or enterprise. The desktop client will then search for users across the super enterprise or enterprise and connect to the correct enterprise or suborganization. If the user is not found, a new user is created in the super enterprise or enterprise.
- A single Self Service URL: Users in any suborganization can log in using the same Self Service URL for the super enterprise organization, enterprise organization, or suborganization.
- Mobile registration from a single organization code: Users can register from their mobile device using the organization code for the super enterprise organization, enterprise organization, or for any suborganization.
- User import and export: Users can be imported into any suborganization directly from the super enterprise or enterprise organization. Users from suborganizations can be exported from the super enterprise or enterprise.
- User move: Users can be moved from one suborganization to another. You can move users between suborganizations through the Users page in the management system, or through the import process.
- Subscribed organizations: Users can subscribe to multiple suborganizations in a super enterprise or enterprise organization. Once subscribed, users can receive alerts and events targeted to them in both their home and subscribed organizations.
Unique email addresses are not enforced in the
BlackBerry AtHoc
system when user uniqueness is enabled. However, it is a best practice to have a unique email address for each user in your super enterprise, enterprise organizations, and suborganizations.