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Turn
BBM Enterprise
services and features on or off

In the

Enterprise Identity

administrator console, click

Services

.

Next to

BBM Enterprise

, click

Edit

.

Select or clear any of the checkboxes.

BBM Enterprise
features

Feature	Description
BBM Protected Cloud Directory Service	Allows a user to search for their coworkers that use BBM , and allows a user to start a protected chat with a coworker that isn't a BBM contact.
BBM Protected Restrict External Communication	Prevents a user from using BBM Enterprise to communicate with contacts that are not in the same organization.
BBM Protected Wipe Data	Delete a user's chat history when you remove BBM Enterprise from the user's device.
BBM Protected Enable Manual Passphrase	Prompts a user to manually share a passphrase with a contact to start a protected chat. By default, this feature is turned off, and users in your organization aren't prompted to share a passphrase to start a protected chat.
BBM Protected Disable Retract and Edit	Prevents a user from retracting messages or chats they didn't mean to send, or to edit messages they already sent.
BBM Protected Disable Timed Message	Prevents users from sending messages that can be viewed for a specified amount of time.
BBM Protected Message Expiry	Set the length of time, in minutes, that messages appear on a user's device. After the time elapses, all sent and received messages are deleted from the user's device, including messages with contacts that aren't in your organization.
BBM Protected Message Synchronization Window	Set the length of time that messages can be synchronized when adding a new device or switching to a new device. The default is 7 days. The minimum value is 3 days and the maximum value is 90 days.
BBM Protected Disable Voice Calling	Prevents a user from starting a voice chat.
BBM Protected Disable Protected Voice Calling	Prevents a user from starting a protected voice or video chat.
BBM Protected Active Directory Enabled	When the BBM Protected Cloud Directory Service feature is turned on, this allows a user to search for their coworkers that use BBM , using the uploaded active directory file, rather than using profile information entered by each user. To enable this feature, contact BlackBerry Support.
BBM Protected Disable Copy	Prevents a user from copying text in a chat.
BBM Protected Disable Video Calling	Prevents a user from starting a video chat.
BBM Protected Disable File Sharing	Prevents a user from sharing content within chats, including pictures, videos, contact cards, files, and voice notes.
BBM Protected Disable Location Sharing	Prevents a user from sharing a location.
Disable Screen Sharing	Prevent a user from sharing content within chats, including pictures, videos, contact cards, files, and voice notes. Also prevents a user from sharing their desktop.
Disable Upload of HD-Quality Pictures	Prevent a user from sharing HD-quality pictures in chats. Picture quality will be reduced.
Disable Software Upgrade Prompt	Prevent software upgrade prompts from being displayed.

Unsupported features

The following features are no longer supported by the

BBM Enterprise

app:

Feature	Description	Deprecated as of:
BBM Protected Disable Channels	Prevented users from accessing BBM Channels. BBM Channels are no longer supported on BBM Enterprise .	BBM Enterprise for Android and iOS version 1.0
BBM Protected Disable Private Chat	Prevents a user from starting a private chat. In a private chat, contact names are hidden, and new message notifications are turned off.	BBM Enterprise for Android and iOS version 1.0
BBM Protected Enable Team Messaging for Healthcare	Allowed users to start a team chat with coworkers. Users can now start a group chat in BBM Enterprise with up to 250 participants.	BBM Enterprise version 1.0
BBM Protected Enable Team Messaging	Allowed users to start a team chat with coworkers. Users can now start a group chat in BBM Enterprise with up to 250 participants.	BBM Enterprise for Android and iOS version 1.1
BBM Protected Disable Shop	Prevents users from purchasing stickers or subscriptions from the BBM Shop. The BBM Shop is no longer available in BBM Enterprise .	BBM Enterprise for Android and iOS version 1.0