Fixed issues in UEM 12.20 and UEM Cloud
    UEM
 12.20 and UEM Cloud
UEM on-premises 12.20 Quick Fix 6 (April 2025)
      UEM
 on-premises 12.20 Quick Fix 6 (April 2025)Management console fixed issues
In environments with one instance of  UEM , when you checked the installed version in my Account | 
User and device management fixed issues
In specific circumstances, when  UEM  synchronized directory groups, it could load a large number of objects into local memory and cause an out of memory event. (EMM-157721) | 
In specific circumstances, when  UEM  synchronized a large number of directory groups, it could cause an out of memory event. (EMM-157719)  | 
UEM on-premises 12.20 Quick Fix 5 (March 2025)
      UEM
 on-premises 12.20 Quick Fix 5 (March 2025)This release includes updates to the Spring Framework for the  BlackBerry Connectivity Node . (EMM-157499) | 
During startup, the  BlackBerry UEM Core  did not correctly handle the version string format for certain patch releases of JRE 17. If this occurred, the UEM Core  did not start as expected. (EMM-157607) | 
UEM on-premises 12.20 Quick Fix 4 (November 2024)
      UEM
 on-premises 12.20 Quick Fix 4 (November 2024)User and device management fixed issues
If you configured  Kerberos  Constrained Delegation (KCD) for BlackBerry
        Dynamics  apps, the following issue occurred if KCD authentication failed for a user:
                    
 (EMM-157238)  | 
If you configured  UEM  to connect to more than one Microsoft Active
  Directory  instance, when you searched for a user account to add from Active
  Directory , UEM  might not have found the user account as expected because it searched the wrong Active
  Directory  instance. (EMM-157231) | 
UEM on-premises 12.20 and UEM Cloud Quick Fix 3 (October 2024)
      UEM
 on-premises 12.20 and UEM Cloud
 Quick Fix 3 (October 2024)User and device management fixed issues
In a  UEM Cloud  environment, BlackBerry
        Dynamics  apps could not retrieve a user certificate using a SCEP profile configured with a dynamic SCEP challenge password. (EMM-157026) | 
When  BlackBerry Secure Connect Plus  or BlackBerry Proxy  made an authorization check for a device, if the checked failed, it would not attempt another authorization check for at least one hour. (EMM-156726, EMM-157016) | 
UEM on-premises 12.20 Quick Fix 2 (August 2024)
      UEM
 on-premises 12.20 Quick Fix 2 (August 2024)Extra logging information has been removed from Debug logging. (EMM-156885)  | 
When you tried to upgrade  UEM , the process might have timed out during the UEM  database upgrade. (EMM-156408) | 
UEM Cloud Quick Fix 2 (August 2024)
      UEM Cloud
 Quick Fix 2 (August 2024)Management console fixed issues
If you tried to add certain  Android  APKs that were published to Google
            Play  to UEM  as internal app, the APK file could not be verified. (EMM-156847) | 
Additional logging has been added for calls to  Google  APIs for publishing hosted applications. (EMM-156841) | 
Under specific conditions, when you tried to update a hosted internal app, the update might have failed. (EMM-156828)  | 
UEM on-premises 12.20 and UEM Cloud Quick Fix 1 (July 2024)
      UEM
 on-premises 12.20 and UEM Cloud
 Quick Fix 1 (July 2024)Management console fixed issues
The organization logo did not display as expected in the  Org Connect  organization profile. (EMM-156539) | 
If you navigated to the  Org Connect  section in the management console, a notification message displayed indicating that the Org Connect  plug-in requires BBM Enterprise , but the Next button was greyed out. This prevented you from registering Org Connect . If Org Connect  was registered previously, you could not manage your connection. (EMM-156520) | 
UEM on-premises 12.20 and UEM Cloud (June 2024)
      UEM
 on-premises 12.20 and UEM Cloud
 (June 2024)Management console fixed issues
If you assigned an app group to a user or group, when you edited that user or group you could not change the disposition of the app group. (EMM-154392)  | 
If you activated both  Android Enterprise  and Android Management  devices, then removed the Android Management  connection from UEM , the console displayed an incorrect count of the devices to be removed. The count included both Android Enterprise  and Android Management  devices. Only Android Management  devices are removed. (EMM-154081) | 
In a  UEM Cloud  environment, if you turned on "Send SMS/MMS logs to the BlackBerry Connectivity Node" or "Send phone logs to the BlackBerry Connectivity Node" in an IT policy and the BlackBerry Connectivity Node  was not installed, the following error displayed: "An error was encountered. The profile could not be created." The error message should have indicated that the settings could not be enabled because the BlackBerry Connectivity Node  was not installed. (EMM-154049) | 
In the Device tab of an org unit, if you tried to configure a scheduled reboot, you could not save the configuration unless you updated all three sub-fields. (EMM-153890)  | 
When you viewed the device details for a user with more than one SIM, the expand and collapse arrow did not display as expected for SIM 1. You could still expand and collapse the SIM details. (EMM-153727)  | 
Entra ID  directory synchronization reports did not display changes to users' group membership after the report was run. (EMM-153691) | 
The value of the variable %ComplianceDynamicsEnforcementActionWithDescription% did not display as expected in compliance notification emails that were sent to users. (EMM-151056)  |