Planning high availability for a

BlackBerry UEM

domain

iOS

,

Android

, and

Windows

devices can connect to any

BlackBerry UEM Core

instance to receive device management, policy, and configuration updates. If one or more

BlackBerry UEM Core

instances is unhealthy,

iOS

,

Android

, and

Windows

devices connect to one of the healthy instances. Load balancing is performed automatically. As a result, device management services continue uninterrupted.

If there is a problem with the management console or

BlackBerry UEM Core

for a

BlackBerry UEM

instance, you can continue to access the management console and the

BlackBerry UEM Core

of any healthy instance.

You can use third-party software to configure a round-robin DNS pool that connects to the management console in each

BlackBerry UEM

instance. If there is a problem with a console, the pool makes sure that you connect to a working console.

You can use third-party software to configure a round-robin DNS pool that connects to the web services API in each

BlackBerry UEM

instance. If there is a problem with one web services API, using the pool makes sure that you connect to a working web services API. If there is a problem using the web services API pool, check the round robin mechanism to ensure the web services API is correctly connected. 

You can install one or more instances of the

BlackBerry Connectivity Node

to add additional instances of the device connectivity components to your organization’s domain. You can also create server groups to specify regional data paths for secure connectivity and to set up high availability for the components of the

BlackBerry Connectivity Node

. For more information, see High availability and the BlackBerry Connectivity Node.