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  1. BlackBerry Docs
  2. BlackBerry UEM 12.18
  3. Installation and configuration
  4. BlackBerry UEM Installation and Upgrade
  5. Preinstallation and preupgrade tasks
  6. Configure permissions for the service account

Configure permissions for the service account

A service account is a 
Windows
 account that runs the services for 
BlackBerry UEM
. The service account must be a member of the local Administrators group with default policy settings on the computer that you install 
BlackBerry UEM
 on, and must have the Log on as a service permission. The 
Windows
 service account must also have permission to access the 
Microsoft SQL Server
 unless you are using direct 
SQL Server
authentication. 
If your organization's environment includes another EMM solution from 
BlackBerry
, you can use the same service account to install 
BlackBerry UEM
. Otherwise, create a service account in your company directory or a local 
Windows
 account on the computer that you want to install 
BlackBerry UEM
 on. 
If you use 
Microsoft SQL Server
 authentication to connect to the 
BlackBerry UEM
 database, the 
BlackBerry UEM
 services run under the Local System account. 
  1. On the taskbar, click 
    Start > Administrative Tools > Computer Management
    .
  2. In the left pane, expand 
    Local Users and Groups
    . 
  3. Navigate to the 
    Groups
     folder. 
  4. In the right pane, double-click 
    Administrators
    .
  5. Click 
    Add
    .
  6. In the 
    Enter the object names to select
     field, type the name of the service account (for example, BESAdmin).
  7. Click 
    OK
    .
  8. Click 
    Apply
    .
  9. Click 
    OK
    .
  10. On the taskbar, click 
    Start > Administrative Tools > Local Security Policy
    .
  11. In the left pane, expand 
    Local policies
    .
  12. Click 
    User Rights Assignment
    .
  13. Configure 
    Log on as a service
     permission for the service account.