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Install and configure the
BEMS-Connect
cluster

Disaster recovery is not supported for
BlackBerry Connect
using
Cisco Jabber
because
BEMS
only stores one set of global configurations.
Before adding a
BEMS-Connect
instance for disaster recovery, complete the following actions:
  • If your environment has separate Front End Pools or additional Trusted Application Pools, make sure that you add the correct permissions.  Note:
    BEMS-Presence
    and
    BEMS-Connect
    can use the same Trusted Application Pool for disaster recovery.
  • Make sure that the appropriate network ports are open to allow the
    BEMS-Connect
    servers within your secondary site to communicate with the database,
    Skype for Business
    Server or
    Microsoft Lync Server
    ,
    Microsoft Lync Server
    or
    Skype for Business
    database, and
    BlackBerry Proxy
    servers in your secondary and primary site.
  1. Install
    BEMS
    on each
    BEMS-Connect
    server at the primary site. Select the
    Connect
    option in each case. Use a new database to create a new cluster that is dedicated to
    BlackBerry Connect
    .
  2. Install
    BEMS
    on each
    BEMS-Connect
    server at the secondary site. Select the
    Connect
    option in each case. Add the servers to the same database that you used in step 1.
  3. At the primary site, complete the following tasks:
    1. In the
      BEMS
      dashboard for the
      BEMS-Connect
      (
      BlackBerry
      Services Configuration > Connect > BlackBerry Dynamics), add the
      BlackBerry Proxy
      for the primary site. Repeat this step for each
      BEMS-Connect
      instance in the primary site.
    2. In the
      BEMS
      dashboard (
      BEMS
      System Settings >
      BlackBerry
      Configuration >
      BlackBerry Dynamics
      ), configure one or more
      BlackBerry Proxy
      servers from one or more clusters in the primary site. This list is used only for startup. Clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each
      BEMS-Connect
      instance in the primary site.
  4. At the secondary site, complete the following tasks:
    1. In the
      BEMS
      dashboard for the
      BEMS-Connect
      (
      BlackBerry
      Services Configuration > Connect > BlackBerry Dynamics), add the
      BlackBerry Proxy
      for the secondary site. Repeat this step for each
      BEMS-Connect
      instance in the secondary site.
    2. In the
      BEMS
      dashboard (
      BEMS
      System Settings >
      BlackBerry
      Configuration >
      BlackBerry Dynamics
      ), configure one or more
      BlackBerry Proxy
      servers from one or more clusters in the secondary site. This list is used only for startup. Clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each
      BEMS-Connect
      instance in the secondary site.
  5. Configure the appropriate instant messaging (for example,
    Skype for Business
    ) and
    Active Directory
    settings (for example, the
    Lync
    front-end pool).
  6. Stop the services on the servers at the secondary site.
  7. In the
    BlackBerry UEM
    management console, in the Default
    BlackBerry Dynamics
    connectivity profile, do the following. Depending on your environment configuration, additional server-side services might be required. For more information about
    BEMS
    services and server-side bindings, see the Additional information
    1. Under
      App servers for BlackBerry Connect
      , for each of the
      BEMS-Connect
      servers at the primary site, set the
      Priority
      to PRIMARY and set the
      Primary BlackBerry Proxy cluster
      to BPCluster1.
    2. Under
      App servers for BlackBerry Connect
      , for each of the
      BEMS-Connect
      servers at the secondary site, set the
      Priority
      to SECONDARY or TERTIARY and set the
      Primary BlackBerry Proxy cluster
      to BPCluster2.