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  5. Monitoring BlackBerry UEM using SNMP tools

Monitoring 
BlackBerry UEM
 using SNMP tools

If you have 
BlackBerry UEM
 installed in an on-premises environment, you can use third-party SNMP tools to monitor the activity of several
BlackBerry UEM
 components. SNMP monitoring requires an SNMP service and an SNMP management tool. You run the SNMP service on the computers that host 
BlackBerry UEM
. The SNMP service, located in the 
Windows
 Services, includes an SNMP agent that collects data from the 
BlackBerry UEM
 components.
You use an SNMP management tool (for example, a MIB browser) to view and analyze the data that is received from the agent. The management tool typically includes an SNMP trap management tool that is used to retrieve and interpret trap messages from the agent. The management tool can be installed on the computer that hosts 
BlackBerry UEM
 or on a separate computer.
There are two places where you configure SNMP:
  • To monitor the 
    BlackBerry UEM Core
    , 
    BlackBerry Secure Connect Plus
    , 
    BlackBerry Secure Gateway
    , and 
    BlackBerry Cloud Connector
     you configure SNMP in the management console. See Configure SNMP to monitor components.
  • To monitor 
    BlackBerry UEM
     enterprise connectivity components, you configure the SNMP service.
By default, the management tool displays the OID of a condition, which is a sequence of integers that identify a class value in a class hierarchy. All SNMP OIDs and SNMP traps for 
BlackBerry UEM
 begin with a class value of 1.3.6.1.4.1.3530.8. A suffix (for example, 25.1.1), uniquely identifies each OID value.
MIBs specify the conditions that the SNMP agent monitors. A MIB is a database that defines and describes the variables and management data of 
BlackBerry UEM
 components, including what each SNMP trap value represents. The MIB determines the types of data the SNMP service can collect about the components. When you configure SNMP monitoring, you use the management tool to compile the MIB.
To learn about network security for SNMP, visit support.microsoft.com.
Monitoring 
BlackBerry UEM
 using SNMP tools is not supported for 
BlackBerry UEM Cloud
.