- Device activation
- Steps to activate devices
- Requirements: Activation
- Turn on user registration with the BlackBerry Infrastructure
- Managing activation settings
- Specify the default activation settings
- Allowing users to activate multiple devices with different activation types
- Force activation password expiry
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
- Supporting Android Enterprise activations
- Support Android Enterprise activations using managed Google Play accounts
- Support Android Enterprise activations with a G Suite domain
- Support Android Enterprise activations with a Google Cloud domain
- Support Android Enterprise devices without access to Google Play
- Program an NFC sticker to activate devices
- Supporting Windows 10 activations
- Supporting Apple User Enrollment for iOS and iPadOS devices
- Supporting Samsung Knox DualDAR
- Enable user notification when a device has been activated
- Creating activation profiles
- Device activation instructions
- Activating Android devices
- Activate an Android Enterprise device with the Work and personal - user privacy activation type
- Activate an Android Enterprise device when BlackBerry UEM is connected to a Google domain
- Activate an Android Enterprise device with the Work space only activation type using a managed Google Play account
- Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account
- Activate an Android Enterprise device without access to Google Play
- Activate an Android device with the MDM controls activation type
- Activating iOS devices
- Activate a macOS device
- Activate an Apple TV device
- Activate a Windows 10 tablet or computer
- Activate a BlackBerry 10 device
- Activating Android devices
- Configure support for Android zero-touch enrollment
- Activate multiple devices using Knox Mobile Enrollment
- Restricting unsupervised iOS devices
- Import or export a list of approved device IDs
- Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- Assign an activation profile to iOS devices
- Remove an activation profile that is assigned to iOS devices
- Assign a user to an iOS device
- Unassign a user from an iOS device
- View the owner of an activated device
- Activating iOS devices using Apple Configurator 2
- Activating BlackBerry 10 devices using the BlackBerry Wired Activation Tool
- Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Profile Installation Failed: The new MDM payload does not match the old payload.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- User details screen is showing more Windows devices activated with UEM than expected
- BlackBerry Docs
- BlackBerry UEM 12.16
- Administration
- Activating devices
- Device activation instructions
- Activate a BlackBerry 10 device
Activate a BlackBerry 10 device
BlackBerry 10
deviceSend the following activation instructions to the device user.
- On the device, navigate toSettings.
- TapAccounts.
- If you have existing accounts on this device, tapAdd Account. Otherwise, continue to Step 4.
- TapEmail, Calendar and Contacts.
- Type your work email address and tapNext.
- In thePasswordfield, type the activation password you received. TapNext.
- If you receive a warning that your device could not look up connection information, complete the following steps:
- TapAdvanced.
- TapWork Account.
- In theServer Addressfield, type the server address. You can find the server address in the activation email message you received or inBlackBerry UEM Self-Service.
- TapDone.
- Follow the instructions on the screen to complete the activation process.
To verify that the activation process completed successfully, perform one of the following actions:
- On the device, navigate to theBlackBerry Huband confirm that the email address is present. Navigate to the Calendar and confirm that the appointments are present.
- InBlackBerry UEM Self-Service, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.