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Firebase
Push Notifications

Configure
FCM
to send notifications to
Android
devices when the
BlackBerry Work
app and
BlackBerry Connect
app are in the background.
Make sure that you complete the following steps before the end of June 2024 or email notifications will not be received on
Android
devices. For information on the HTTP v1 API, visit Migrate legacy FCM APIs to HTTP v1.
Generate the private key in your FCM project. For instructions, visit Migrate from legacy FCM APIs to HTTP v1
  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BEMS System Settings
    click
    BEMS Configuration
    .
  2. Click
    Firebase Push Notification
    .
  3. In the
    FCM Sender ID
    field, type the
    Sender ID
    value of the project you created in
    Firebase
    . For more information about creating the Firebase Cloud Messaging API Keys, visit support.blackberry.com/community to read article 44617.
  4. In the
    Google Application Credentials
    section, upload the private key of the project that you created in
    Firebase
    . The private key will be stored as a JSON file.
  5. Click
    Test
    to verify that the JSON file is valid and can obtain a token from
    Google
    .
  6. Click
    Save
    .
  7. Instruct your users to restart the
    BlackBerry Work
    and
    BlackBerry Connect
    app.