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Configure
Skype for Business
for the
Connect
service

  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BlackBerry Services Configuration
    , click
    Connect
    .
  2. Click
    Service Account
    , enter the
    BEMS
    service account credentials, and click
    Save
    .
  3. Click
    Skype for Business
    . The system queries the instant messaging server to verify that the appropriate
    BEMS
    instant messaging server topology is added. This can take a few moments.
  4. Complete one of the following tasks:
    Instant messaging server in environment
    Tasks
    Skype for Business
    on-premises using trusted application mode
    Using this configuration, the
    Connect
    service is trusted by
    Skype for Business
    and can impersonate a user. End user authentication is not required on the device to access
    BlackBerry Connect
    .
    1. Select the
      Skype for Business On-Premises
      check box.
    2. Select
      Trusted Application Mode
      .
    3. Beside the
      Application ID
      dropdown list, click
      Browse
      . This step can take up to a minute to complete.
    4. In the
      Application ID
      drop-down list, select the app ID. For example,
      <
      appid_connect.mycompany.com
      >
      .
      If the drop-down list is empty, either the
      BEMS
      <
      instant messaging server type
      > topology is not set up correctly or the service account does not have permissions to query these settings.
    5. If you enable persistent chat in your
      Skype for Business
      2015 environment, in the
      Persistent Chat Default Category
      field, enter the default category. For more information on enabling persistent chat, see the BlackBerry Connect Administration content.
    Skype for Business
    on-premises using non-trusted application mode
    Using this configuration, the
    Connect
    service is not trusted by
    Skype for Business
    and cannot impersonate a user. End user authentication on the device is required to access
    BlackBerry Connect
    .
    1. Select the
      Skype for Business On-Premises
      check box.
    2. Select
      Non-trusted Application Mode
      .
    3. Complete one or both of the following actions:
      • Select the
        Auto discover servers
        checkbox for
        BEMS
        to use the existing DNS records of LyncDiscoverInternal to discover the
        Skype for Business
        servers in the environment. For more information about preinstallation requirements, see "BlackBerry Connect and BlackBerry Presence" in the BEMS installation content.
      • Enter the default
        Skype for Business
        on-premises FQDN or the complete URL to the
        Skype for Business
        server for
        BEMS
        to use if autodiscovery is not enabled or fails. For example, http(s)://<
        FQDN_of_the Skype_front_end_pool
        >/Autodiscover/AutodiscoverService.svc/root/oauth/user.
      The certificate chain trust must be imported into the
      BEMS
      Java
      keystore to trust the HTTPS connections to LyncDiscoverInternal.example.com and the
      Skype
      Front End pool. For instructions on how to import the certificate chain, see "Import the CA certificate into the Java certificate store" in the BEMS-Core configuration content.
  5. Verify that the
    Entra
    information is accurate and log in to the user account:
    • If you configure the environment to use
      Skype for Business
      On-Premises using non-trusted application mode
      1. Click
        Test
        .
      2. Enter a user email address and password.
      3. Click
        Test
        .
  6. Click
    Save
    .
For more information about available settings in the
BEMS-Connect
configuration files, see Appendix: Understanding the BEMS-Connect configuration file.