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  1. BlackBerry Docs
  2. BlackBerry Enterprise Mobility Server 3.8
  3. Configuring BlackBerry Mail
  4. Set the detailed Notifications Cutoff Time

Set the detailed Notifications Cutoff Time

If
BlackBerry Work
 has not been unlocked and actively used on a device after a specified time, the
BEMS
Push Notifications
 service removes details about individual email messages from Notifications that are displayed on the device. Message details in Notifications sent by the
BEMS
Push Notifications
 service resumes the next time
BlackBerry Work
 is unlocked and used on the device.
  1. Open a browser and go to the Apache Karaf Web Console Configuration web site located at
    https://<
    fqdn_of_the_bems_host
    >:8443/system/console/configMgr
     and login as administrator with the appropriate
    Microsoft Active Directory
     credentials.
  2. On the menu, click
    OSGi > Configuration
    .
  3. Click
    com.good.server.notifications.vip.service.CoalescingPushServiceImpl.name
    .
  4. In the
    com.good.server.notifications.vip.service.CoalescingPushServiceImpl.pushDowngradeCutoffSec.name
     field, increase or decrease the value, in seconds, as required. The default value is 172800 seconds or 48 hours. The maximum value is 259200 seconds, or 3 days.
  5. Click
    Save
    .
  6. Repeat the previous steps on each
    BEMS
     instance in your environment.