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  2. BlackBerry Enterprise Mobility Server 3.7
  3. Configuring BlackBerry Mail
  4. BlackBerry Mail (BEMS Push Notifications service)
  5. Configure Stop Notifications

Configure Stop Notifications

By default, notifications are sent to a user's device and are regulated by timers. The Stop Notifications feature allows you to immediately stop notification for all devices associated with a particular user. A user can resubscribe to notifications, but only if the user is entitled to an app that can subscribe to notification services.
If you want to stop notifications for multiple users, verify that you have a .csv file that includes all of the users' email addresses.
  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BlackBerry Services Configuration
    , click
    Mail
    .
  2. Click
    Stop Notifications
    .
  3. Complete one of the following:
    Notifications
    Steps
    Stop notifications for a single user.
    1. In the
      Stop Notifications
       section, select
      Single user.
      .
    2. In the
      User Email Address
       field, type the email address of the user you want to stop notifications for.
    3. Click
      Save
      .
    Stop notifications for multiple users.
    1. In the
      Stop Notifications
       section, select
      Multiple users.
    2. Click
      Choose File
      . Navigate to and select the .csv file that contains the users' email addresses.
    3. Click
      Save
      .
    4. Verify that the .csv file content uploaded successfully. Click
      Get Results
      . Resolve any errors that might be identified. 
    5. Click
      Save
      .
  4. Click
    Save
    .
Users can resubscribe by completing one of the following actions:
  • BlackBerry Work for iOS
     users: Force quit the app and reopen it.
  • BlackBerry Work for Android
     users: Restart the
    Android
     device and the app will re-register with
    BEMS
    .