Steps to configure a multicluster

Cisco Unified Communications Manager

IM and Presence environments for

BlackBerry Connect

and

BlackBerry Presence

services

Make sure your multi-cluster environment has the following configured:

Create the following users and passwords on each CUCM Publisher in each CUCM cluster in a multi-cluster environment. These must be the same, including case sensitivity on each server.

BEMS

uses these users and password to authenticate to the CUCM server for user

Presence

information.

For

BlackBerry Connect

: AXL application user username and password. The AXL application user must be a user that is in a group that is assigned the Standard AXL API Access role. For more information, see your

Cisco

documentation.

For

BlackBerry Presence

Application user and password. For instructions, see "Create an Application User" in the Installation content.
UDS Username (Dummy user). For instructions, see "Create a Dummy User" in the Installation content.

Import the certificates into the

Java

keystore. For instructions, see "Import the CA certificate into the Java certificate store" in the BEMS-Core configuration content.

Configure the

BlackBerry Connect

service.

Configure the

BlackBerry Presence

service.