Manage blocked users

  1. In the administration console, in the left pane, click Blocked Users.
  2. Do any of the following:

    Task

    Steps

    Search for blocked users.

    Search for users to check if they are in the blocked users list.

    You cannot search for blacklisted Active Directory groups in the blocked users list.

    1. In the search field, type a user's email address.
    2. Select the email address to verify that the user is on the blocked list.
    3. Clear the Enter user's emailcheck box to return to the blocked users list.

    Export the list of blocked users.

    1. Click The Import icon.
    2. Do one of the following:
      • If you've already created a .csv file that contains the list of blocked users, click Select file, navigatge to and click the file that you want to export.
      • If you would like to create a .csv file with the new distribution list data, click Get template to download a .csv file that you can populate.
    3. Type the user data in the appropriate columns, including the following information:
      • Permitted Entity Address: Type the full email address or the Microsoft Active Directory group UUID.
      • Permitted Entity Type: Type the full email address or the Microsoft Active Directory group.
    4. Click Import.

    Export the list of blocked users.

    Click The Export icon.