General specifications

There is no limit on the number of workspaces. Each workspace has a limit of 100,000 files.

Conversion

Large documents may take some time to convert. For organizations using Conversion on Demand, the first time a document is opened there may be a delay in displaying the file while conversion is performed. For large files, open the file after uploading it to convert the document.

File size limits

BlackBerry Workspaces imposes the following file size limits on uploaded files:

• Files marked for secure transfer (encrypted transfer, recipients have full access permissions):
  • 10 GB when uploaded using BlackBerry Workspaces for Windows or the BlackBerry Workspaces app for Mac
  • 2 GB when uploaded using the BlackBerry Workspaces Web Application with Mozilla Firefox
  • 200 MB when uploaded using the BlackBerry Workspaces Web Application with Google Chrome, Internet Explorer, or Safari
  • 70 MB when uploaded from another app with iPad
  • 40 MB when uploaded from another app with iPhone
• For documents sent with Workspaces protection:
  • 100 MB for Microsoft Office (Excel, Word, PowerPoint)
  • 500 MB for Adobe PDF

If you have Microsoft Office or PDF files larger than the file limit, they will be sent using secure transfer.

Permissions and supported file types

This section lists the supported file types for each group of permission templates.

Full access

Users can download a copy of the file for full access.

Users can view Office, PDF, and image files through the Workspaces Viewer and Workspaces mobile apps.

All file types can be securely transferred with Workspaces.

Advanced Rights Management

These permission templates enable users to download protected files with rights management controls. Workspaces app for Windows or the Workspaces app for Mac is needed to open the protected files.

Users can also view rights-protected files through the Workspaces Viewer (right-click and open the file) and the Workspaces mobile apps. Viewing downloaded protected .pdf files in Adobe Reader is not supported.

• Supported files: *.doc, *.docx, *.xls, *.xlsx, *ppt, *pptx, *.pps, *.ppsx, *.txt, pdf
• Image files: *.jpg, *.jpe, *.jpeg, *.gif, *.bmp, *.png, *.tif, and *.tiff, are also supported, if enabled by your organization.
• All other file types (for example, *.avi, *.mp4, *.xlsm) are given full access permissions.

Online only

These permission templates restrict users to access protected files only through the Workspaces Viewer

Users can also view files through the Workspaces mobile apps.

• Supported files: *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.pps, *.ppsx, *.txt, pdf
• Image files: *.jpg, *.jpe, *.jpeg, *.gif, *.bmp, *.png, *.tif, *.tiff, are also supported, if enabled by your organization.
• All other file types (e.g. *.avi, *.mp4, *.xlsm) have full access permissions.

Note that users can't revoke access to a file when the file is shared with Full Access and a recipient has downloaded it.