BlackBerry Workspaces plug-in for UEM known issues
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After setting the internal domains in an Workspaces environment that is integrated with UEM, the "Internal domains not set" error message appears when you try to enable Workspaces for a UEM user. (SNP-633) Workaround: After setting the internal domains, log out and log back in before enabling the Workspaces service for UEM users. |
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When you try to enable a user account with an email address that contains special characters such as the caret (^), astrisk (*), pound (#), or dollar ($), with the BlackBerry Workspaces service and then try to view the BlackBerry Workspaces service information from the user's detail page, the screen is blank. (WAP-7322) Workaround: Remove the special character from the email address before enabling the user account for the BlackBerry Workspaces service. |
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When you assign Workspaces capabilities to a BlackBerry UEM administrative role, that is assigned to a large group of users that are not enabled for the Workspaces service, the role is correctly assigned to the users, but only some of the users synchronize to Workspaces. (JI 1376383) |