Known issues

For more information about known issues for the BlackBerry Workspaces app for Android, visit support.blackberry.com/community to read article 48263.

Users don't receive notifications for common actions such as file sharing on their device. (WSSERV-22816)

Workaround: View notifications in the email inbox and the app Notifications screen.

When watermark text is set to the large size, the watermark text cuts off the page. (WSCLIENT-1148)

After upgrading the BlackBerry Dynamics version of the BlackBerry Workspaces app, you are prompted to sign in again. (WSCLIENT-1137)

When you want to add permissions for a user on a file, the user's email address is removed after you select the option to inherit permissions. (WSCLIENT-849)

When an administrator restricts the ability for you to change the permissions when sharing files, you can't share files that cannot be DRM-protected (for example, .zip files). (EPIC-1045)

After you disable the "Sync files only over Wi-Fi" setting, the setting is enabled when you sign out and sign in again. (WSCLIENT-418)

When trying to edit a Microsoft PowerPoint (.pptx) file, the keyboard does not appear. (AND-6626)

Workaround: To display the keyboard, long-press and select Edit Text.

When a user tries to save a Microsoft Office document and taps Create new folder, a "Failed to create folder" error displays. (AND-5997)

Workaround: Save the document to an existing folder, then create a new folder and move the document into the new folder.

When a user tries to upload a large file, a "Connection error" message might display. (AND-5930)

Workaround: Try to upload the file again or use the BlackBerry Workspaces web application to upload the file.