Known issues
For more information about known issues for the BlackBerry Workspaces app for Android, visit support.blackberry.com/community to read article 48263.
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Users don't receive notifications for common actions such as file sharing on their device. (WSSERV-22816) Workaround: View notifications in the email inbox and the app Notifications screen. |
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When watermark text is set to the large size, the watermark text cuts off the page. (WSCLIENT-1148) |
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After upgrading the BlackBerry Dynamics version of the BlackBerry Workspaces app, you are prompted to sign in again. (WSCLIENT-1137) |
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When you want to add permissions for a user on a file, the user's email address is removed after you select the option to inherit permissions. (WSCLIENT-849) |
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When an administrator restricts the ability for you to change the permissions when sharing files, you can't share files that cannot be DRM-protected (for example, .zip files). (EPIC-1045) |
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After you disable the "Sync files only over Wi-Fi" setting, the setting is enabled when you sign out and sign in again. (WSCLIENT-418) |
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When trying to edit a Microsoft PowerPoint (.pptx) file, the keyboard does not appear. (AND-6626) Workaround: To display the keyboard, long-press and select Edit Text. |
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When a user tries to save a Microsoft Office document and taps Create new folder, a "Failed to create folder" error displays. (AND-5997) Workaround: Save the document to an existing folder, then create a new folder and move the document into the new folder. |
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When a user tries to upload a large file, a "Connection error" message might display. (AND-5930) Workaround: Try to upload the file again or use the BlackBerry Workspaces web application to upload the file. |