Manage contacts

Every time you open BlackBerry Work, your contacts are synchronized with your work email account. In BlackBerry Work, you can also add contacts, edit a contact's information, add contacts to the VIP list, or delete contacts.
Do any of the following:

Task

Steps

Add a contact from an email
  1. In an open email, tap the name you want to add to your Contacts list.
  2. Tap Add to Contacts.
  3. Type the required contact information.
  4. Tap Done.

Add a contact manually

  1. Tap Launcher icon .
  2. Tap Quick create icon > Contact.
  3. Type the contact's information.
  4. Tap Done.

Edit a contact
  1. On the All Contacts screen, tap the contact that you want to edit.
  2. Tap Edit.
  3. Make the desired changes.
  4. Tap Done.

View contact information
You can view a contact's profile, including your email correspondence history, by tapping the contact's email address in the following locations:
  • A received email
  • A calendar event
  • The Contact's list

Designate a contact as a VIP

VIPs are contacts that you designate for priority handling. When you enable VIP notifications, you can set notification sounds, enable vibration, or both when you receive a message from a VIP contact. This works even when email notifications are disabled.

  1. On the All Contacts screen, tap the contact that you want to designate as a VIP.
  2. Tap Assign VIP designation icon. Tap Remove VIP designation icon to remove the VIP designation.

For information about adding custom notifications for VIP contacts, see Manage sounds and notifications.

Add a shared contact

If you've been added as a delegate to a Microsoft Exchange mailbox, you can access all shared contacts from that mailbox in BlackBerry Work. When you create emails or events, shared contacts appear in the autocomplete field. You can add up to four shared contact accounts.

  1. Tap Launcher icon > Settings icon.
  2. Tap Contacts > Shared Contacts.
  3. Tap Add icon.
  4. In the Contacts Account Information field, type the email address of the shared contact account that you want to add.

Shared contacts are marked with Arrow left arrow right iconon the All Contacts list.

Change contact settings

For more information, see Change BlackBerry Work for iOS settings.