Change BlackBerry Work for iOS settings

  1. In the BlackBerry Dynamics Launcher, tap Settings icon.
  2. To change your Common settings, complete one of the following tasks:

    Common Settings

    Steps

    Change your password or manage your biometric options, if enabled by your administrator.

    Tap Change Password.

    Set the opacity of the Launcher.

    Tap Launcher.

    Upload log files.

    Tap Upload Logs.

  3. To change your General settings, complete one of the following tasks:

    General Settings

    Steps

    View the version number and license agreement.

    Tap About.

    View the feature highlights of BlackBerry Work for iOS.

    		Tap Feature Highlights.

    Edit your account information.

    		Tap Account.
  4. To change your Mail settings, in the Application Settings section, tap Mail and edit any of the following options:

    Task

    Steps

    Add a mailbox that has been shared with you.

    Tap Shared Mailboxes. For more information on shared mailboxes, see Adding a shared mailbox in BlackBerry Work.

    Set the message status type that is shown in the BlackBerry Work badge count on the iOS desktop

    Tap Badge Count, and select Unread Mail or New Mail.

    Set whether you want to display badge counts for unread email in Quick Access subfolders.

    Turn on Include Subfolders.

    List email messages by common subject.

    Turn on Conversation View.

    Change the signature block for your outgoing email messages.

    Tap Signatures and edit a signature in the text editor. For more information, see Manage your signatures.

    If your administrator specified a default signature for the organization and has not allowed you to create additional signatures, it takes precedence, and this setting cannot be changed. You can view the signature set by the administrator.

    If your administrator has allowed you to create custom signatures, you can create custom signatures and set the default signature that will be added to all your outgoing email. You can also select a different signature when you compose a new email.

    When you create multiple signatures, a "None" signature is displayed in the signature list. This signature cannot be viewed, edited, or deleted. If you delete a signature that you have set as default, your default signature automatically defaults to "None".

    Add your username in brackets at the start of any inline edits in reply email.

    Turn on User tag when editing.

    Change the default classification for your compose email screen.

    If your administrator has enabled this feature, tap Default Classification, and select a classification. An example of a classification would be "CONFIDENTIAL" or "INTERNAL".

    If the feature is not enabled, this setting is not displayed. If the administrator sets a default value, that value takes precedence over the setting on your device.

    Change the default caveat for your compose email screen.

    If your administrator has enabled this feature, tap Default Caveat, and select a caveat. An example of a caveat would be "DO NOT FORWARD" or "NO REPLY".

    If the feature is not enabled, this setting is not displayed. If the administrator sets a default value, that value takes precedence over the setting on your device.

    Choose the screen to display after you delete an email.

    Tap on Auto Advance, and select Newer Mail, Older Mail, or Mail List.

    Set whether you want to BCC yourself automatically when you send messages.

    Turn on Auto BCC myself.

    Display a contact's photo or their initials, if a photo is unavailable.

    Turn on Show Avatar.

    Display a prompt to confirm that you want to delete an email message.

    Turn on Confirm before Deleting.

    Display a prompt to confirm that you want to send an email message.

    Turn on Confirm before Sending.

    Set the default address to send email messages from.

    Tap on Email Addresses to Send From, and select an email address from the list. If you have only one address associated with this device, this setting is not displayed.

    Reduce the preview of an email body to one line in your messages list.

    Turn on Enable One Line Preview.

    Choose the font size, style, and color for new mail, and for replies and forwarded mail.
    Turn on Use Custom Fonts.
    • To specify the font used when composing a new email message, tap Compose Font Selection and make your selections.
    • To specify the font used when replying to an email message, tap Reply Font Selection and make your selections.

    If your administrator has specified a font type and size for the organization, the set font and size is used in your outgoing email messages. You can override the fonts policy by enabling the Use Custom Fonts option. The custom fonts that you specify will take precedence until either you disable Use Custom Fonts, or the administrator changes the policy.

    Set the synchronization window between your device and your company's email server.

    Turn on Sync. You can select a synchronization window for your mail of 1 or 3 days back, 1 or 2 weeks back, or 1 month back. You also have the option of No Sync Limit.

    Note that a shorter synchronization window improves the performance of your app, and reduces both battery and data usage.

    View email messages offline.

    Turn on Download Entire Message. If this setting is turned off, only the header and 20KB (default) of a message are downloaded. Your administrator can adjust the default download size. Note that turning on this setting increases battery and data usage.

    Automatically download attachments from an email message.

    Turn on Auto Download Attachments. This setting is active only when the Download Entire Message setting is turned on. Note that turning on this setting increases battery and data usage.

    When this feature is first turned on, a maximum of 25 previously received attachments are downloaded and all new attachments are downloaded. The device must have at least 25% of its storage capacity available, and the attachments cannot take up more than 25% of the device's free space.

    Allow downloads when connected to a cellular network.

    Turn on Cellular Auto Download. This setting is active only when the Auto Download Attachments setting is turned on.

    Permanently remove deleted email messages.

    Tap Empty "Deleted Items" folder and tap on Delete.

  5. To change your Calendar settings, in the Application Settings section, tap Calendar and edit any of the following options:

    Task

    Steps

    Choose a highlight color for appointments and birthdays on your personal or shared calendars.
    • Tap My Calendars, tap Calendar, and select a color.
    • Tap Shared Calendars, tap on a shared calendar, and select a color.

    Preview events from external calendars in the Agenda and Day view.

    Tap External Calendar Preview, and turn on the Enable setting.

    Use formatting such as bold, italic and underline when creating your event.

    Turn on Enable Rich Text Editing.

    Configure the default conference settings to use when creating a new event.
    Tap Conference Details and add a link to the conference room and add details about the room.
    • If the link to the conference room is recognized as a Microsoft Teams link, you can turn on the Add with Teams meeting template in event notes setting to use the Microsoft Teams template. If the setting is turned off, the raw link is used.
    • You can copy and paste information, including images and media, into the field for conference-room details.

    Add a permanent Microsoft Teams meeting link to the default conference settings.

    Tap MS Teams Permanent Link. To generate your Microsoft Teams permanent link, go to your Microsoft Teams calendar and click Meet Now > Get a link to share.

    Use the number and passcode specified in the "Location" field of the meeting as the default numbers for calling in.

    Turn on Passcode.

    Set the length of the week.

    Under Week View you can select to display a seven-day or five-day week (the five-day week omits Saturday and Sunday), the starting day of the week, and you can choose to show long events as all-day events

    Set the first day of the week on the displayed calendars.

    Tap Start Week On and select the first day of the week on the displayed calendars. To use this setting, you must disable the Device system settings option.

    Set the days of the week that are workdays.

    Tap Work Days and select the days of the week that are workdays. To use this setting, you must disable the Device system settings option.

    Preview your tasks in the calendar if you have BlackBerry Tasks installed.

    Turn on Preview Tasks in Calendar.

    Show long events as using the whole day.

    Turn on Show Long Events as All Day. Events lasting 24 hours or longer will be displayed as all-day events.

    Automatically download attachments from a calendar event.

    Turn on Auto Download Attachments. Note that turning on this setting increases battery and data usage.

    Allow downloads when connected to a cellular network.

    Turn on Cellular Auto Download. This setting is active only when the Auto Download Attachments setting is turned on.

    Allow meeting invitees to propose a new meeting time.

    Turn on Allow New Time Proposal by Default.

  6. To change your Contacts settings, in the Application Settings section, tap Contacts and edit any of the following options:

    Task

    Steps

    Set the sort order of names in your list of contacts.

    Tap Sort Order and select either Last, First or First, Last.

    Set the display order of names in your list of contacts.

    Tap Display Order and select either Last, First or First, Last.

    Synchronize any contact groups you have created in Microsoft Outlook.

    Turn on Sync Contact Groups. Note that turning on this setting can affect data usage and synchronization performance.

    Add shared contact accounts.

    Tap Shared contacts

    Synchronize your contacts to the "BlackBerry Work" group in the native Contacts list on your device.

    Turn on Sync to Device. Your IT administrator may not allow all fields to synchronize.

    Allow the Caller ID function on your device to access your BlackBerry Work contacts.

    Turn on Allow Caller ID to Access Contacts.

  7. To change your Docs settings, in the Application Settings section, tap Docs and edit any of the following options:

    Task

    Steps

    Automatically adjust the size of the recent files cache to use no more than 30% of the free device space.

    Tap Recent Files Cache, and turn on Auto Cache Size Adjustment. The size of the recent-files cache and the current free space is displayed in this window.

    To clear the cache, tap Clear Recent Files Cache.

    Automatically adjust the size of the offline files cache to use no more than 20% of the free device space.

    Tap Offline Files Cache, and turn on Auto Offline Files Cache Size Adjustment. The size of the offline-files cache and the current free space is displayed in this window.

    Choose a quick-save location to save email or calendar attachments to a Docs folder in the background.

    Tap Quick Save Location > Choose Location, and select a location.

    To perform Office actions directly on an attachment, select your quick-save location in a valid server-based folder.

    Allow automatic uploads and updates of offline files when connected to a cellular network.

    Tap Cellular Data and turn on Use Cell Data.

    Restrict automatic uploads and updates of offline files to Wi-Fi only.

    Tap Cellular Data and turn off Use Cell Data.

  8. To change your Tools settings, in the Tools section, complete one of the following tasks:

    Task

    Steps

    Turn on an automatic reply to incoming messages while you're away.
    Tap Out of Office and edit any of the following options:
    1. Turn on Out of Office.
    2. Turn on Time Period to set the start and stop times for this auto-reply. Tap Starts or Ends and set the date and time.
    3. Tap inside the message block create/edit your out-of-office reply.
    4. Turn on Outside my company to set a different reply to incoming messages from outside your organization, then tap either Contacts Only to only respond to senders in your Contacts or tap Anyone, if you wish to make no distinction.
    5. Tap in the optional message block for external replies to create or edit a message to external senders, or press Messages icon to display the clipboard menu and paste in copied text.

    Turn on Battery Saver.

    Battery Saver reduces power consumption by disabling some app features. When Battery Saver is turned on, the Download Entire Message Content, Show Avatar, Sync Contact Groups, and Show Presence settings on this screen will take precedence over the values set in the individual apps.

    Tap Battery Saver and edit any of the following options:
    1. Tap Battery Saver.
    2. Tap Sync Mode and select Auto-Sync or Manual Sync. If you select Manual Sync, synchronization occurs only when you log in or out, or when you manually request synchronization.
    3. Turn on or off Download Entire Message Content.
    4. Turn on or off Show Avatar.
    5. Turn on or off Sync Contact Group.
    6. Turn on or off Show Presence.

    Change the appearance of your apps.
    Tap Appearance and edit any of the following options:
    • Turn on Light Mode Always On. When turned on, this setting overrides the device setting.
    • To use a larger font in the email list and in the meeting agenda view, turn on Use Accessibility Larger Font.
  9. To change the notifications and sounds for the Mail app, in the Notifications & Sounds section, tap Mail and complete one of the following tasks:

    Task

    Steps

    Select the email messages that you will receive notifications from.
    Tap Active Notifications & Sounds and select one of the following options:
    • Select None if you don't want to receive any notifications.
    • Select Mail Rules, VIP List if you want to receive notifications only from your custom rules and VIPs.
    • Select Mail Rules, VIP List, General Mail if you want to receive notifications from all of your email messages.

    If you want to receive notifications from email messages redirected to subfolders, turn on Enable Notifications for Subfolders.

    Create custom mail rules for specific users or groups.

    Tap Mail Rules, and create a new mail rule or edit an existing rule. For more information on mail rules, see Manage mail rules.

    • VIP List - Lets you choose the notification sound for an email message from a VIP contact.
    • General Mail - Lets you choose the notification sound for your general mail.

    Set a notification sound for email messages from your VIP contacts.

    Tap VIP List > Sound and select a sound.

    Set a notification sound for general email messages.

    Tap General Mail > Sound and select a sound.

  10. To enable notifications for calendar events and select a notification sound:
    1. In the Notifications & Sounds section, tap Calendar.
    2. Turn on Notifications.
    3. Tap Sound and select a sound.
  11. In your device settings, to select your notification preferences for focus modes Don't Disturb, Personal, and Work. Select None, tap Notifications for Active Focus and complete one of the following tasks:
    • If you don't want to receive notifications, select None.
    • If you want to receive notifications only from your custom rules and VIPs, select Mail Rules, VIP List.
    • If you want to receive notifications from all your mail, select Mail Rules, VIP List, General Mail.