Requirements: BlackBerry Connectivity Node

Item

Requirements or considerations

Hardware

Install The BlackBerry Connectivity Node on a dedicated computer that is reserved for technical purposes, instead of a computer that is used for everyday work. The computer must be able to access the Internet and your company directory. You cannot install the BlackBerry Connectivity Node on a computer that already hosts an on-premises BlackBerry UEM instance.

You can install one or more instances of the BlackBerry Connectivity Node to provide redundancy. You must install each instance on a dedicated computer.

Any computer that hosts the BlackBerry Connectivity Node must meet the following requirements:
  • 6 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • 12 GB of available memory
  • 64 GB of disk space

Single-service performance mode

Optionally, you can designate each BlackBerry Connectivity Node in a server group to handle a single connection type: BlackBerry Secure Connect Plus only, BlackBerry Secure Gateway only, or BlackBerry Proxy only. This can free up resources to support fewer servers for the same number of users or containers. Each BlackBerry Connectivity Node that is enabled for single-service performance mode can support up to 10,000 devices.

If you enable single-service performance mode for a BlackBerry Connectivity Node, note the following adjustments to the hardware requirements listed above:
  • BlackBerry Secure Connect Plus only: 4 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • BlackBerry Secure Gateway only: 8 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • BlackBerry Proxy only: No differences.

Scalability and high availability

Each BlackBerry Connectivity Node can support up to 5000 devices. You can install additional instances to support up to 50,000 additional devices.

You can deploy more than one BlackBerry Connectivity Node in a server group to allow for high availability and load balancing.

Software
Any computer that hosts a BlackBerry Connectivity Node instance must meet the following requirements:

Directory connections

Verify that you are using a supported directory service.

You can configure one or more directory connections, but if you have multiple BlackBerry Connectivity Node instances, all of the directory connections must be configured identically. If one directory connection is missing or incorrectly configured, that BlackBerry Connectivity Node will appear as disabled in the management console.

Ports
Verify that the following outbound ports are open in your organization's firewall so that the BlackBerry Connectivity Node components and any associated proxy servers can communicate with the BlackBerry Infrastructure:
  • 443 (HTTPS) to activate the BlackBerry Connectivity Node
  • 3101 (TCP) for all other outbound connections

Administrator accounts
When you install and configure the BlackBerry Connectivity Node, use administrator accounts that meet the following requirements:
  • Use a Windows account with permissions to install and configure software on the computer.
  • Choose a directory account with read permissions for each directory connection that you want to configure.
  • Use a UEM Cloud administrator account with permissions to download the BlackBerry Connectivity Node installation and activation files (for example, Security Administrator).