Remove the BlackBerry UEM software

When you decommission a BlackBerry UEM node or legacy BlackBerry Dynamics server, make sure that active containers have contacted the new nodes to obtain an updated connectivity profile before the old nodes are removed. Bring up the new nodes and keep the old nodes running for a transitional period. For example, if you set the connectivity verification period to 30 days and the inactivity threshold to 60 days, allow 60 days for the transition to complete.
  • If you have it configured, remove the Google domain connection. For more information, see the Configuration content.
  • If you are troubleshooting, back up the following data before decommissioning:
    • \Program Files\BlackBerry\UEM\Logs
    • BlackBerry UEM database
  1. On the taskbar, click Start > Control Panel > Programs > Programs and Features.
  2. Click Uninstall a program.
  3. Click BlackBerry UEM.
  4. Click Uninstall.
  5. If the uninstall application prompts you to restart the computer to finish removing the BlackBerry UEM software, click OK.
You can remove third-party software that the setup application installed during the BlackBerry UEM installation process (for example, you can remove the JRE software from the computer).