Log in to BlackBerry UEM for the first time

If the setup application is still open, you can access the management console directly from the Console addresses dialog box. You may be prompted to provide the IP address and port number of a TCP proxy server. If you receive an error message that your SRP ID cannot be used with the BlackBerry UEM instance you installed, see KB 37117.
Verify that you have the UEM SRP identifier and SRP authentication key. Use the SRP ID and authentication key exactly as provided, without any changes to casing.
  1. In the browser, type https://<server_name>:<port>/admin, where <server_name> is the FQDN of the computer that hosts the management console. The default port for the management console is port 443.
  2. In the Username field, type admin.
  3. In the Password field, type password.
  4. Click Sign in.
  5. In the Server location drop-down selection, select the country of the computer that has UEM installed on it, and click Next.
  6. Type the name of your organization, the SRP identifier, and the SRP authentication key.
  7. Click Submit.
  8. Change the temporary password to a permanent password.
  9. Click Submit.
  • When you log in to the management console, you can choose to complete or close the welcome dialog box. If you close the dialog box, it will not appear during subsequent login attempts.
  • After first login, note that the management console URL changes to include additional tenant information: https://<server_name>:<port>/admin/index.jsp?tenant=<tenant_ID>&redirect=no
  • If you integrate UEM with Entra ID, the console URL changes to: https://<server_name>:<port>/admin/index.jsp?tenant=<tenant_ID>