Connect to a source server

To migrate data you must connect BlackBerry UEM to the source server. You can only have one active source server at a time.

  • Review the migration prerequisites and best practices and considerations.
  • In UEM on-premises environments, verify that the database account associated with your login credentials has write permissions.
  • In UEM Cloud environments, if more than one BlackBerry Connectivity Node is activated, configure all BlackBerry Connectivity Node instances to connect to the same source database.
Follow the steps for your type of UEM environment:

Environment

Steps

UEM on-premises
  1. In the management console, on the menu bar, click Settings > Migration > Configuration.
  2. Click The add icon.
  3. In the Source type drop-down list, click the appropriate type of source server.
  4. Specify the information for the source server.
  5. Click Test connection.
  6. Click Save.

UEM Cloud
  1. In the BlackBerry Connectivity Node management console, on the menu bar, click General settings > Migration.
  2. Click The add icon.
  3. Specify the information for the source server.
    • For the Database server field, use the format <host>\<instance> for a dynamic port and <host>:<port> for a static port.
    • If you select Windows NT authentication, change the Log On properties of the BlackBerry UEM - BlackBerry Cloud Connector service to the same account you used to install the source server. After the migration is complete, change the Log On properties back to using the Local System account.
  4. Click Save.
  5. In the UEM management console, click Settings > Migration > Configuration.
  6. Click The add icon.
  7. Type a name for the source database.
  8. Click Test connection.
  9. Click Save.
Do any of the following: