Finding log files for a BlackBerry Connectivity Node

By default, several log files are created for each BlackBerry Connectivity Node and stored daily on the computer where the BlackBerry Connectivity Node is installed.

The following log files are available in the BlackBerry Connectivity Node:

  • Log files for components used to manage iOS, Android, and Windows devices.

    Log files are:
    • BCC - BlackBerry Cloud Connector log files
    • BCC-ACCS - Tomcat access log files for BlackBerry Connectivity Node
    • BCC-TMCT - Tomcat server log files for BlackBerry Connectivity Node
    • BGS - BlackBerry Gatekeeping Service log files
    • BP - BlackBerry Proxy service log files
    • BSG - BlackBerry Secure Gateway log files
    By default these log files are stored in <drive>:\Program Files\BlackBerry Connectivity Node\Logs\<date or folder name>
  • Log files used for BlackBerry Secure Connect Plus are:
    • BSCP - BlackBerry Secure Connect Plus log files which log data for connections with the BlackBerry Secure Connect Plus app
    • BSCP-TS - BlackBerry Secure Connect Plus core log files which log data about the BlackBerry Secure Connect Plus component