System requirements: SNMP monitoring

Item

Requirement

Supported BlackBerry UEM components
You can configure SNMP monitoring for the following UEM components:
  • BlackBerry Cloud Connector
  • BlackBerry Secure Connect Plus
  • BlackBerry Secure Gateway
  • BlackBerry UEM Core

Other UEM components do not support SNMP monitoring.

SNMP management tool

If the management tool does not include a MIB compiler, install a MIB compiler on the computer that hosts the management tool.

If you want the SNMP service to send trap messages to report on server activity, verify that the management tool includes an SNMP trap management tool. Alternatively, you can install a standalone SNMP trap management tool on a computer that hosts UEM, or on a separate computer.

Network access

The computer that hosts the SNMP management tool, or a standalone SNMP trap management tool, must be able to access and receive data from the computers where UEM is installed.

SNMP service

On the computers where UEM is installed, install an SNMP service that includes an SNMP agent and SNMP trap service.

An SNMP service is available in most versions of Windows.

SNMP service settings
On the computers where UEM is installed, in the Windows Services, configure the following SNMP service settings:
  • A valid SNMP community name
  • A minimum of read-only permission for the SNMP community
  • The IP addresses or names of the computers that the SNMP service can accept SNMP data from.