If you have BlackBerry UEM on-premises, you can use third-party SNMP tools to monitor the activity of several UEM components. Monitoring UEM using SNMP tools is not supported for BlackBerry UEM Cloud.

SNMP monitoring requires an SNMP service and an SNMP management tool. You run the SNMP service on the computers that host UEM. The SNMP service, located in the Windows Services, includes an SNMP agent that collects data from the UEM components.

You use an SNMP management tool (for example, an MIB browser) to view and analyze the data that is received from the agent. The management tool typically includes an SNMP trap management tool that is used to retrieve and interpret trap messages from the agent. The management tool can be installed on the computer that hosts UEM or on a separate computer.

By default, the management tool displays the OID of a condition, which is a sequence of integers that identify a class value in a class hierarchy. All SNMP OIDs and SNMP traps for UEM begin with a class value of 1.3.6.1.4.1.3530.8. A suffix (for example, 25.1.1), uniquely identifies each OID value.

MIBs specify the conditions that the SNMP agent monitors. A MIB is a database that defines and describes the variables and management data of UEM components, including what each SNMP trap value represents. The MIB determines the types of data the SNMP service can collect about the components. When you configure SNMP monitoring, you use the management tool to compile the MIB.