Monitoring and reporting in BlackBerry UEM

You can create event notifications, generate reports from the dashboard and the user list, manage licenses for devices, and monitor BlackBerry Dynamics app performance in BlackBerry UEM

You can also monitor the status of BlackBerry UEM using log files, audit log files, and SNMP tools.

The following table summarizes the administration tasks that are covered in this guide.

Task

Description

Manage dashboard reports.

On the dashboard, you can view information from the UEM services about users and devices on your system.

Create event notifications.

You can set up event notifications to alert administrators by email about certain UEM events.

Manage licenses.

You can manage the licenses for devices within your organization.

Generate a device report.

You can generate a device report to view detailed information about each device that is associated with UEM.

Export a BlackBerry Dynamics app report to a CSV file.

You can export BlackBerry Dynamics app activity or compliance-violation data from the management console.

Monitor the performance of BlackBerry apps.

You can monitor the performance of the BlackBerry Work and BlackBerry Connect apps.

View mobile OS vulnerabilities.

You can view a list of the Common Vulnerabilities and Exposures (CVE), as identified, defined, and tracked by the National Vulnerability Database, for Android and iOS devices that are used in your organization’s environment.

Manage and use log files.

You can use log files to identify and troubleshoot issues with the UEM components or devices in your organization's environment.

Audit events in UEM.

If you have UEM on-premises, administrator and security audit events are saved in log files.

Use SNMP tools to monitor UEM.

If you have UEM on-premises, you can use third-party SNMP tools to monitor the activity of several UEM components.

Send system events to a SIEM solution.

If you have UEM on-premises, you can add a SIEM connector and send UEM system events to your organization’s SIEM software.