Enable Activation Lock for an iOS device

The Activation Lock feature on iOS devices allows users to protect their devices if they are lost or stolen. When the feature is enabled, the user must confirm the Apple ID and password to disable Find My iPhone, erase the device, or reactivate and use the device.

When a device is activated on BlackBerry UEM, Activation Lock is disabled by default. You can enable it for each device individually, or you can enable it for multiple devices using the associated IT policy rule. When you enable Activation Lock, UEM stores a bypass code that you can use to clear the lock so that the device can be erased and reactivated without the user's Apple ID and password.

Complete the following steps to enable Activation Lock for each device individually.

  • The device must be supervised.
  • The device must be associated with an iCloud account.
  • The device must have Find My iPhone or Find My iPad enabled.
  1. In the management console, on the menu bar, click Users.
  2. Search for and click a user account.
  3. On the device tab, in the Manage device section, click Enable Activation Lock.
  • To disable Activation Lock for a device, click Disable Activation Lock. If Activation Lock is enabled using the IT policy rule, you cannot use this option to disable it.
  • To view the bypass code for a device, navigate to Users > Apple Activation Lock, then search for and click a device.