Add an Android app to the app list

If you have configured support for Android Enterprise devices, the connection to Google allows BlackBerry UEM to get app information from Google Play. The connection to Google Play is made directly from the computer that is running the UEM console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, see KB 52777.

If UEM is not configured to support Android Enterprise devices, see Add an Android app to the app list if BlackBerry UEM is not configured for Android Enterprise devices.

To use Google Play to manage apps in the Samsung Knox Workspace, you must allow Google Play app management for Samsung Knox Workspace devices in the activation profile.

  1. In the management console, on the menu bar, click Apps.
  2. Click The Add an app icon.
  3. Click Google Play.
  4. In the left navigation menu, click The Search Play Store icon.
  5. Search for and select the app that you want to add.
  6. Click Approve.
  7. Click Done.
  8. In the App description field, type a description for the app.
  9. To add screen shots of the app, click Add. Browse to and select the screen shots (.jpg, .jpeg, .png, or .gif).
  10. In the Send to drop-down list, do one of the following:
    • If you want the app to be sent to all Android devices, select All Android devices.
    • If you want the app to be sent to only Android devices that use Samsung Knox Workspace, select Samsung Knox Workspace devices.
    • If you want the app to be sent only to Android Enterprise devices, select Android devices with a work profile.
  11. For apps that support configuration settings, an App configuration table is displayed. If you want to create an app configuration, complete the following steps:
    1. Click The Add icon to add an app configuration.
    2. Type a name for the app configuration and specify the configuration settings to use.
    3. Click Save.
    4. If necessary, use the arrows to move the profiles up or down the ranking. When an app is assigned more than once with different app configurations, the app configuration with the higher rank applies.
  12. For devices with Google Play app management, you must use the Organize apps feature in the Add Android apps dialog box to manage your Google Play store layout. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can create or select a category for the app. Complete the following steps:
    1. Click The Add an app icon.
    2. Click Google Play.
    3. Click Organize apps (at the bottom of the left-hand menu).
    4. Click Create a collection.
    5. Name the collection and click Next.
    6. Select the apps that you want to add to the collection.
    7. Click Add Apps.
    8. Click Save.
  13. In the App rating and review drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select Public mode.
    • If you want users to rate and provide reviews of apps only, select Private mode. Users cannot see reviews provided by other users. You can see reviews in the UEM management console.
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select Disabled.
  14. Click Add.
If necessary, you can specify the update behavior for apps running in the foreground in the device SR requirements profile.