Manage a shared device group

Create a shared device group.
  1. In the management console, on the menu bar, click Dedicated devices > Shared device groups.
  2. Search for and click the name of the shared device group that you want to manage.
  3. Do any of the following:

    Task

    Steps

    Display only the BlackBerry UEM Client login screen when the device is checked in.
    1. Click The Edit icon.
    2. Select the Enable UEM Client app lock check box.
    3. Click Save.

    Edit the user membership of a shared device group.
    1. Navigate to the Granted users section.
    2. To add a user to the group, search for and click the name of the user.
    3. To remove a user from the group, in the Action column, click The Remove icon.

    Assign an IT policy or a profile to a shared device group.

    You can assign an IT policy and profiles to a shared device group that apply either when the device is checked in or when the device is checked out by a user. To have the same IT policy or profile apply whether the device is checked in or out, you can assign it for both states. If the assigned IT policy or profile is different for each state, the appropriate policy and profiles are applied whenever the device is checked in or out.

    1. On the Checked-out settings tab, in the Assigned IT policy and profiles section, click The Add icon.
    2. Click IT policies or a profile type.
    3. In the drop-down list, click the name of the IT policy or profile that you want to assign to devices when they are checked out.
    4. Click Assign or Replace.
    5. On the Checked-in settings tab, repeat the steps to assign an IT policy and profiles that apply to the shared devices when they are checked in.

    Remove a device from a shared device group.
    1. In the Shared devices section, in the Action column, click The Remove icon.
    2. Click Delete only work data.

    Delete a shared device group.
    1. Remove all the devices from the shared device group.
    2. Click The Delete icon.
    3. Click Delete.
  4. You can assign apps or app groups to a shared device group that are made available either when the device is checked in or when the device is checked out by a user. To have apps remain on the device at all times, you can assign them for both states. Assigned apps available only in one state are added or removed appropriately whenever the device is checked in or out. If you want to assign an app or app group, do the following:
    1. On the Checked-out settings tab, in the Assigned apps section, click The Add icon.
    2. Search for and select the app or app group that you want to assign.
    3. Click Next.
    4. In the Disposition drop-down list, select one of the following:
      • Required: Install the app automatically on devices and prevent users from uninstalling the app.
      • Optional: Allow users to install and uninstall the app.
    5. If you are assigning an Apple VPP app, and you set the Disposition to required or optional, in the Update Mode drop-down list, click the appropriate option:
      • Default: When a new version of the app is available, it will be pushed to devices automatically.
      • Postpone: When a new version of the app is available, it will not be pushed to devices automatically.
    6. To assign per-app VPN settings to an app or an app group, in the Per app VPN drop-down list, select the settings to associate with the app or app group.
    7. If you assign an iOS or OS X app, choose the appropriate value in the Target drop-down list:
      • Work: The app is installed as a work app that you manage with UEM.
      • Personal:
        • If it is not a VPP app, the app is managed by UEM and a “personal” label is associated with the assigned app in the management console. The personal label does not impact how the app is managed on devices.
        • If it is an iOS or OS X VPP app with the Disposition set to Optional, the user will be redirected to the App Store to install the app as unmanaged. Unmanaged apps cannot be removed from devices by UEM and are not subject to UEM controls such as IT policy rules. When you set the app assignment as Optional and Personal, you are prompted to assign the appropriate VPP user license to devices so it can be treated as an unmanaged app. You must set “Assign license to” to “User” to make it an unmanaged app.
    8. If available, in the App configuration drop-down list, click the app configuration that you want to assign to the app.
    9. Click Next.
    10. Select Yes if you want to assign a license to the app and configure the license settings as necessary. Select No if you do not want to assign a license or you do not have a license to assign to the app.
    11. Click Assign. Users must follow the instructions to enroll in your organization's VPP on their devices before they can install prepaid apps. Users have to complete this task once.
    12. On the Checked-in settings tab, repeat the steps to assign apps or app groups that should remain installed on the device when the device is checked in.