Activate a shared device

Before users can check out shared devices, you must activate them. The User privacy - User enrollment activation type is not supported.
Verify that the BlackBerry Dynamics profile that is assigned to the shared device group does not have the "Enable UEM Client to enroll in BlackBerry Dynamics" option selected. Verify that the same profile is also assigned to the user account that owns the shared device group.
  1. In the management console, on the menu bar, click Dedicated devices > Shared device groups.
  2. Search for and click the name of a shared device group.
  3. To get the server address and device activation credentials that you use to activate the device, click Device activation.
  4. To activate the device, follow the instructions on the screen.
Verify that the activated device is displayed in the Shared devices section. To generate a device name, BlackBerry UEM adds a number to the group name. For example, if the group name is Example, the first device that you activate is named Example 01.