- What is BlackBerry Work?
- Installing and activating BlackBerry Work
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Use a third-party identity provider to unlock, activate, and reset your password for BlackBerry Dynamics apps
- Unlock a BlackBerry Dynamics app using a third-party identity provider
- Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider
- Reset your BlackBerry Dynamics app password using a third-party identity provider
- Use the BlackBerry Dynamics Launcher
- Managing your email
- View your email
- Set the preview size of email messages
- Create an email
- Reply to or forward an email
- Flag an email
- Delete an email
- Send an attachment or a link
- Save an attachment
- Automatically download email attachments
- Send an encrypted email to a distribution list
- Move an email to a different folder
- View smart folders
- Search email
- Convert an email to a note
- Convert an email to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Add an email widget to your device
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your calendar
- View an event
- Add an event
- Edit an event
- Delete an event
- Forward an event
- Add a shared calendar
- Contact event attendees
- Decline an accepted meeting request
- Synchronize events from your native calendars
- View events from external calendars
- Import an .ics file and add it to the calendar
- Attach an event to an email
- View your calendar and associated shared calendars by month
- Propose a new meeting time
- Review a new meeting time proposal
- Add a calendar widget to your device
- Managing your documents
- View your Docs
- Access Local Docs
- Take a photo or video
- Protect files and attachments
- Access FileShare, SharePoint, and Box
- Edit an Entra-IP RMS or AD-RMS protected file in BlackBerry Edit
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- Change Docs settings
- Adding a shared mailbox to BlackBerry Work
- Change BlackBerry Work for Android settings
- Open a Voltage SecureMail attachment
- Data storage and aging
- Frequently Asked Questions
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Work 3.17
- BlackBerry Work for Android User Guide
- Managing your email
- Manage email folder synchronization
Manage email folder synchronization
Your email folders are synchronized automatically each time you open the app. After you open the app, the inbox is synchronized periodically in the background. You can also choose to automatically synchronize your email folders. You can also synchronize folders that you create in the same level as your Inbox. Otherwise, folders are synchronized only when you open them.
The number of folders that you set for automatic synchronization will affect battery life and data usage on your device. You can turn off automatic synchronization for some folders to improve battery life or lower data usage.
To be able to synchronize your Drafts folder, your mailbox must be hosted on
Microsoft 365
or Microsoft
Exchange
2016. If you do not have the option to synchronize your Drafts folder, contact your administrator to confirm your mailbox settings.- From your Inbox or other mailbox, tap
at the top of the screen. - BesideAll folders, tap
. - Tap the check box beside a folder to select it. Note: You can tap
beside a folder to see its subfolders. - Tap the back arrow to return to the folders list.