Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Notes 3.17
  3. BlackBerry Notes for iOS User Guide
  4. Troubleshooting
  5. Generate a diagnostics report on iOS devices

Generate a diagnostics report on
iOS
 devices

If this feature is enabled by your administrator, you can generate a diagnostics report and send the results to your administrator.
  1. Tap the launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Support
     section, tap
    Run Diagnostics
    .
  4. Tap
    Start Diagnostic
    .
  5. When the diagnostics complete, click
    Share logs
     to send an email with the report details.