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  2. BlackBerry Notes 3.17
  3. BlackBerry Notes for Android User Guide
  4. Troubleshooting
  5. Generate a diagnostics report

Generate a diagnostics report

You can generate a diagnostics report and share the results with your administrator.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Support
     section, tap
    Run Diagnostics
    .
  4. Tap
    Start Diagnostics
    .
  5. When the diagnostics are complete, click
    Share Results
     to send an email with the report details.