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Installing and activating the
BlackBerry Connect
app

Before you can begin using
BlackBerry Connect
, you must activate it. The steps you take to install
BlackBerry Connect
depend on how you will be activating it. The following options are available for activating the
BlackBerry Connect
app:
  • Install and activate BlackBerry Connect when the the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated: Choose this option if you have installed and activated the
    BlackBerry UEM Client
    on your device and your administrator has allowed the
    BlackBerry UEM Client
    to manage the activation of
    BlackBerry Dynamics
    apps or if you have installed and activated a
    BlackBerry Dynamics
    app on your device. This option appears in
    BlackBerry Connect
    only if all of these conditions are met. If you do not see this option when you open
    BlackBerry Connect
    , you must set up
    BlackBerry Connect
    using an access key, activation password, or QR code.
  • Install BlackBerry Connect and activate using an access key, activation password, or QR code: Choose this option if you have not installed the
    BlackBerry UEM Client
    on your device or if your administrator has not allowed the BlackBerry UEM Client to manage the activation of BlackBerry Dynamics apps, you do not have an existing
    BlackBerry Dynamics
    app installed and activated on your device, or you choose to activate the app using an access key, activation password, or QR code.