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  1. BlackBerry Docs
  2. BlackBerry Bridge 3.17
  3. BlackBerry Enterprise BRIDGE Admin Guide
  4. Troubleshooting BlackBerry BRIDGE
  5. Send feedback to BlackBerry

Send feedback to
BlackBerry

Users can submit feedback to
BlackBerry
 about the
BlackBerry BRIDGE
 app.
This option requires a
BlackBerry Dynamics
 app that supports email to be installed and activated on the device (for example,
BlackBerry Work
). If users uninstall
BlackBerry Work
 and try to submit feedback, the following error message is displayed: Error - Your device doesn't have a secure email app installed.
  1. Open the
    BRIDGE
     app.
  2. Tap The Settings icon.
  3. Tap one of the following:
    • On
      iOS
       devices, tap
      Feedback
      .
    • On
      Android
       devices,
      Send feedback
      .
  4. On the
    Comments
     page, type your feedback. By default, the option to send logs to BlackBerry is enabled.
  5. Tap
    Send
    .
  6. BlackBerry Work
     opens and an email message with the proper recipient name, subject line, app details, and feedback is prepopulated for you. Tap the
    Send
     icon.