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  1. BlackBerry Docs
  2. BlackBerry Bridge 3.15
  3. BRIDGE for Android User Guide
  4. Troubleshooting BlackBerry BRIDGE
  5. Upload log files to BlackBerry Support

Upload log files to
BlackBerry
 Support

If
BlackBerry
 Support requests log files, you can upload log files to help troubleshoot issues that you are having with the
BlackBerry BRIDGE
 app.
Depending on the size of the logs, allow a short period before you close the Settings screen or place the app in the background to allow the logs to be uploaded to
BlackBerry
.
  1. Open the
    BRIDGE
     app.
  2. Tap The Settings icon.
  3. Tap
    Send Logs to BlackBerry
    .