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Troubleshoot connectivity issues

Your administrator may require you to perform some connectivity tests if you are having issues connecting to a website.
  1. In
    BlackBerry Access
    , tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
  2. Tap The Settings icon.
  3. In the
    section, click
    Network Utilities
  4. Enter the URL or IP address that your administrator wants you to test.
  5. Select either
    , or
    PAC Resolver
    as instructed by your administrator.
  6. Communicate the results to your administrator.