- What is BlackBerry Access?
- Installing and activating BlackBerry Access
- Using BlackBerry Access
- Use the BlackBerry Dynamics Launcher
- View and delete downloaded files
- View, search, and delete browsing history
- View and close open tabs
- Clear browsing data
- Add a bookmark
- Edit a bookmark
- Add a bookmark folder
- View and search bookmarks
- Reorder your bookmarks
- Scan a QR code
- Upload a photo, video, or a file to a webpage
- Share a webpage
- Search for text on a webpage
- Change your theme
- Switch to desktop site
- Switch to mobile site
- Switch to reader mode
- Zoom in or out on a webpage
- Enable automatic presentation mode
- Search engine links
- Unqualified domain names
- Supported plugins
- Supported languages
- Cookies
- WKWebView
- Using fullscreen and presentation modes
- Split screen support
- Manage passwords on an iOS device
- Security
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Access 3.5
- BlackBerry Access for iOS User Guide
- Troubleshooting
- Troubleshoot connectivity issues
Troubleshoot connectivity issues
Your administrator may require you to perform some connectivity tests if you are having issues connecting to a website.
- InBlackBerry Access, tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theAdvancedsection, clickNetwork Utilities.
- Enter the URL or IP address that your administrator wants you to test.
- Select eitherPing,NSLookup, orPAC Resolveras instructed by your administrator.
- Communicate the results to your administrator.