Respond to an event on behalf of your dependents

You can respond to an event on behalf of your dependents from your Self Service Inbox.

  1. In the top navigation bar, click Inbox. The Inbox appears, displaying your alerts and events.
  2. Click the event that you want to respond to on behalf of your dependents.
    Tip: Click The Clock icon to view the Dependents Status History for the event. This option is visible only for dependents who have a status.
  3. On the event details page, in the Update Status section, click The Edit icon in the row for your dependent.
  4. On the Affected Users window, select a status from the Status list.
  5. Optionally, add a comment about the status of your dependent in the Comments field.
  6. Click Apply. The event details page refreshes and displays the updated status of your dependent in the Update Status section.
  7. Optionally, repeat Steps 3 through 6 to update the status of additional dependents.
  8. Click Back to return to the Inbox.