Respond to an event on behalf of your dependents
You can respond to an event on behalf of your dependents from your Self Service Inbox.
- In the top navigation bar, click Inbox. The Inbox appears, displaying your alerts and events.
- Click the event that you want to respond to on behalf of your dependents.
Tip: Click
to view the Dependents Status History for the event. This option is visible only for dependents who have a status.
- On the event details page, in the Update Status section, click
in the row for your dependent.
- On the Affected Users window, select a status from the Status list.
- Optionally, add a comment about the status of your dependent in the Comments field.
- Click Apply. The event details page refreshes and displays the updated status of your dependent in the Update Status section.
- Optionally, repeat Steps 3 through 6 to update the status of additional dependents.
- Click Back to return to the Inbox.