Activate plan steps

  1. Log in to the BlackBerry AtHoc management system as a Plan Incident Manager, Plan Manager, Organization Administrator, or Enterprise Administrator.
  2. Click Plan > Incident Manager.
  3. On the Incidents page, optionally, select Live Incidents to filter the list of incidents.
  4. Select the plan incident you want to activate the steps for.
  5. On the incident details page, optionally, for alert and event steps, click The Expand Step icon to expand the details of the step and then click the name of the template to preview the template content. For collaborate steps, click the link to view the users and groups who were invited to the collaboration.
  6. Do one of the following:
    • For Event or Collaboration steps, click Run.
    • For Alert steps:
      1. Click Edit/Publish.
      2. On the alert details page, modify any section as needed.
      3. Click Review and Publish.
      4. On the Review and Publish screen, click Publish.
      5. Click Close to return to the incident details page.
The Completion bar in the Progress section updates as each step is activated. The Pace section displays the difference between the expected duration of the plan measured against the actual duration. The At A Glance section display details about each step that has been activated and run. Click the link next to an alert or event step to view more details in the BlackBerry AtHoc management system. Click the link next to a collaborate step to open the collaboration in a new tab on your browser.