Reply directly from the Inbox list

Replying to an event directly from the Inbox list is a fast and easy way to reply to an alert that you either know about already or that is not complex or detailed.

  1. In the navigation bar, click Alerts > Inbox.
  2. In the Inbox, locate the alert that you want to reply to.
  3. Click Reply at the end of the alert row.
    Note: The Reply button is disabled if the alert does not require a response, if it has expired, or if you have already responded to it.

    A pop-up screen appears listing the response options for the alert.

  4. Select a response option and then click Reply Now.