Create a field report for the mobile app

When a mobile user sends a field report, they can choose from a list of report types. These field reports types can trigger an alert template.

  1. In the navigation bar, click The Settings icon.
  2. On the Settings screen, in the Mobile App Settings section, click Mobile Alert Settings.
  3. On the Mobile Alert Settings screen, on the Event Rules tab, click New.
  4. On the Event Rule details screen, add or select values in the following fields:
    • Title: Enter a descriptive label that identifies the field report.
    • Message: Optionally, enter the default message you want to appear in the message field. This text can be edited by end users prior to them sending the field report.
    • Icon: Select the specific icon you want to use on maps to represent the event report.
    • Default Severity: Select the default severity of the field report. Severity options include High, Moderate, Low, Informational, or Unknown. End users can change the severity prior to sending the report.
    • Run Alert Template: Select an alert template to be published when a user sends the field report. Only alert templates that are ready to be published are displayed.
  5. Click Save.
  6. Optionally, repeat steps 3 through 5 to add additional report types that end users can access when preparing to send an event report.