Configure scheduled location access

The scheduled location access feature enables operators to actively track a group of users for a selected interval. Scheduled location access enables operators to more accurately track where mobile personnel are without relying on end users performing manual check-ins and check-outs from the mobile app. When location access is enabled, the last known location for all users in the selected distribution lists are updated at the configured interval. Operators can then target alerts and events by geolocation based on users' locations. End users receive a notification on their mobile app when tracking starts. By default, end users have the option to opt out from the location tracking.

If a user belongs to multiple distribution lists that are selected for tracking, the tracking interval for that user is set to the lowest selected tracking interval.

  • The Mobile App gateway and mobile app device must be enabled.
  • Scheduled location access must be enabled in Settings > Feature Enablement.
  • Distributions lists for targeting must be created.
  1. In the navigation bar, click The Settings icon.
  2. On the Settings screen, in the Mobile App Settings section, click Mobile Alert Settings.
  3. On the Mobile Alert Settings page, click Scheduled Location Access.
  4. Click New.
  5. On the Schedule Location Access screen, select a distribution list.
  6. Optionally, select an Interval. The default is 24 hours.
  7. Select one or more days of the week for the Recurrence. All days are selected by default.
  8. From the Start Date and Start Time fields, select when to begin tracking.
  9. From the End Date and End Time fields, select when to stop tracking, or select No End Date.
  10. Optionally, select Enforce geolocation (No Opt-out). If this option is selected, the end user does not receive the opt-out option on the mobile app when tracking begins.
  11. Click Save.