Target subscribed users

Subscribed users can be targeted in alerts on their subscribed organization when:
  • The organization subscription feature is enabled
  • Organizations are enabled for subscription
  • Users are subscribed to enabled organizations

Subscribed users can be targeted on their subscribed organization using email, SMS, phone, and mobile app devices and can be targeted using any criteria such as location, groups, or attributes. Targeted devices must be enabled on both the home and subscribed organizations. When targeting subscribed users by attributes, those attributes must be enterprise-level attributes.

When the organization subscription feature is enabled on a super enterprise organization, Enterprise Administrators can target subscribed users in their sub enterprises and suborganizations.

  1. In the Target Users section, click By Advanced Query.
  2. Click the Select Attribute list, and then scroll down and click Subscribed Organizations in the Attribute section.
  3. In the Select Operation field, select the equals operator. In the field that appears, select your organization.
  4. Optionally, in the Targeting Summary section, click the number beside the Advanced Query field to view a pop-up screen that displays the attributes you have selected as targeting criteria for the alert.